Greeting Card - Birthday Hearts
Add a greeting card
- Royal Mail 48 tracked - £3.50, or free over £35 (takes 2-3 days usually)
- Royal Mail 24 tracked - £4.95 (takes 1 day 93% of the time)
- Premium Tracked Next Working Day - £6.95 (guaranteed next day)
- Orders despatched same day before 3pm.
FAQ
DELIVERY INFORMATION
- Royal Mail 48 tracked - £3.50, or free over £35 (takes 2-3 days usually)
- Royal Mail 24 tracked - £4.95 (takes 1 day 93% of the time)
- Premium Tracked Next Working Day - £6.95 (guaranteed next day)
Orders placed before 3pm are dispatched on the same day. Orders placed after 3pm on Friday, will be dispatched the following Monday.
No billing information is included in the parcel.
Orders placed before 3pm are dispatched on the same day. Orders placed after 3pm on Friday, will be dispatched the following Monday.
We have a delivery box which can send up to 9 chocolate bars or 1 Selection Box + 3 bars, which will fit through the average letterbox
Unfortunately, we are currently only able to ship within the UK.
Log in to your online account and visit 'My Orders'. Here, you will see your order history and the current status of your order. Alternatively, you will receive an email with tracking information once your order has been despatched.
GREETINGS CARD
When you add a product to your cart, you will see an option to add a personalised greeting card for £1. Only one greeting card can be added per order.
Unfortunately, once the order has been placed we are not able to amend the gift message, or add a gift card in.
ORDER INFORMATION
Once your order has been placed you are unable to make amendments on website. Please contact our customer support team who will try their best to amend the order before it’s sent out.
Once your order has been placed you are unable to amend the address on your booking. Please contact our customer support team who will try their best to amend the address before it’s sent out.
OTHER QUESTIONS
For online orders, you can pay by Visa, Maestro, American Express, Apple Pay, Google Pay and PayPal.
To maintain freshness, we recommend storing your chocolates in a cool, dry place, away from direct sunlight and strong odors. Avoid refrigeration as it can cause the chocolate to bloom and lose its smooth texture.
We offer a 14-day return policy. To be eligible for a return, items must be unused, in their original packaging, and proof of purchase must be provided. Returns are not accepted on sale items.
To start a return, contact hello@lovecocoa.com. If your return is accepted, please return the item to the sender address. Please note customers are responsible for the cost of return shipping and items sent back without prior approval will not be accepted.
Once we receive your return, a refund will be processed within 2-3 business days. It may take up to 10 additional days for the funds to appear on your card.
For any return queries, contact us at hello@lovecocoa.com
Our cadbury family story
- Love Cocoa was founded in 2016 by James Cadbury, the great-great-great grandson of John Cadbury.
- By blending heritage and expertise of great-tasting, Great British chocolate with modern standards of sustainability and ethics, Love Cocoa is making chocolate history. Again. This is a new era of chocolate from one of the oldest names in the game.
- We create exceptional chocolate in an exceptional way, driving positive change within the chocolate industry.
Sustainable Chocolate
- All our products are slave-free and we source all our cocoa carefully.
- We source all our cocoa ethically from growers who farm fairly and pay their workers properly.
- Our cocoa is sourced sustainably from Colombia, Peru & Ecuador.
- We donate 1% of our annual sales to Eden Reforestation Projects, planting trees all over the world to combat deforestation with the cocoa industry