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FAQS
Unfortunately, we are currently only able to ship within the UK.
Royal Mail 48 tracked - £3.50, or free over £35 (takes 2-3 days usually)
Royal Mail 24 tracked - £4.95 (takes 1 day 93% of the time)
Premium Tracked Next Working Day - £6.95 (guaranteed next day)
Log in to your online account and visit 'My Orders'. Here, you will see your order history and the current status of your order. Alternatively, you will receive an email with tracking information once your order has been despatched.
When you place your order, our warehouse team process and pack your parcel immediately. This means that your order cannot be changed. If you urgently need to change your order, we will try our best to help, but this may not be possible.
For online orders, you can pay by Visa, Maestro, American Express and PayPal.
When you add a product to your cart, you will see an option to add a personalised greeting card for £1. Only one greeting card can be added per order.
We occasionally pause shipping when the temperature gets too hot during the summer months. This is to avoid our chocolate melting during transit, ensuring that our products arrive in great condition. If shipping has been suspended, we will make this clear on our website.
Love Cocoa by James Cadbury Chocolate Summer Collection
Unwrap flavourful chocolate bars, truffle chocolate gifts, the right prosecco and nibbles, or a chocolate bar letterbox gift - all you need to chill this summer. Pick on your taste buds with unique white chocolate bars, like the Mint Chocolate Chip Bar, or stop tasting and indulge on repeat with a summer chocolate subscription (monthly chocolate club subscriptions service).