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FAQS
Unfortunately, we are currently only able to ship within the UK.
Royal Mail 48 tracked - £3.50, or free over £35 (takes 2-3 days usually)
Royal Mail 24 tracked - £4.95 (takes 1 day 93% of the time)
Premium Tracked Next Working Day - £6.95 (guaranteed next day)
Log in to your online account and visit 'My Orders'. Here, you will see your order history and the current status of your order. Alternatively, you will receive an email with tracking information once your order has been despatched.
When you place your order, our warehouse team process and pack your parcel immediately. This means that your order cannot be changed. If you urgently need to change your order, we will try our best to help, but this may not be possible.
For online orders, you can pay by Visa, Maestro, American Express and PayPal.
When you add a product to your cart, you will see an option to add a personalised greeting card for £1. Only one greeting card can be added per order.
We occasionally pause shipping when the temperature gets too hot during the summer months. This is to avoid our chocolate melting during transit, ensuring that our products arrive in great condition. If shipping has been suspended, we will make this clear on our website.
Love Cocoa by James Cadbury Chocolate Sale
Find all of our latest chocolate offers here - grab a deal for the weekend or to indulge with your loved ones. Love Cocoa chocolate gifts and treats come in many flavours and shapes, exploit our chocolate sale to try a new chocolate bar, chocolate truffles box, chocolate liqueur, or hot chocolate gift boxes, and let us know the verdict.
The chocolate offers, deals, or discounts you may find on this page may sell out when you least expect it. Don't worry, others will be added, but prices may be different. Please note that our sale has a minimum order amount of £15.